DR. R. RANGANATHAN. A Case Study on Customer Relationship Management and its Effect on Customer’s Satisfaction. Edu Journal of International Affairs and Research, ISSN: 2583-9993, [S. l.], v. 1, n. 1, p. 11–16, 2022. Disponível em: https://edupublications.com/index.php/ejiar/article/view/6. Acesso em: 5 feb. 2025.